As is usual and customary, the staff and mechanics were very accommodating and took excellent care of my vehicle and me. They provided an inspection of a newly purchased used truck and identified numerous problems carrying substantial repair costs with a written report that allowed me to take the vehicle back to the dealer for repair. They also provided photographic evidence of problems which made the report undeniable by the dealership. All parts have no been ordered and repairs will be made by the dealer with no costs assumed by me. They understood the warranty time frame and took my vehicle in immediately, showing me all identified issues. Dave, the mechanic, is exceptionally thorough as are all the mechanics at Jeff's and Bret in customer service is probably ny absolute favorite at the counter. Shortly after the arctic blast, my windshield washer system froze up. I took the vehicle in and they took it in immediately, made effective and cost effective repairs. I strongly recommend Jeff's Automotive to anyone looking for accurate diagnosis, consultation before repair identifying costs and high quality and professional workmanship.